Operational Excellence
Via Cultural Transformation

Proficiency Systems partners with organizations to foster the rapid achievement of sustainable Operational Excellence (OpEx).

The superior results and competitive advantage realized by those firms achieving Operational Excellence make the journey worth taking, but make no mistake, the path is challenging.

In fact, most continuous improvement efforts fail over the long-term, not because the systems, methods or tools are insufficient; these efforts fail because one key element is missing: Cultural Transformation.

Fundamental Cultural Transformation must be at the core of Operational Excellence. Our experience has shown that without Cultural Transformation, the finest application of systems, methods and tools consistently falls flat.

Are you just starting on the journey to Operational Excellence?

Have you been on the path a while and feel you could be achieving more?

Do you need help creating or increasing the momentum of change that will lead to success?

Proficiency Systems' highly experienced staff and holistic approach can help you transform your organization, achieving all of the benefits of Operational Excellence – quickly, efficiently, and long-lasting!

Contact Proficiency Systems today to discuss how we can help you achieve your operational goals.

True cultural transformation occurs only when everyone, at all levels and across all areas, aligns their thinking and resulting behaviors with the principles of Operational Excellence. Read more…

Principles are basic universal truths. They are as true today as they will be tomorrow. While organizations operate in an ever changing world, principles provide the steadfast foundation for the culture of the organization to be built upon.
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Systems are the vehicles that drive principle-based behavior. Examples
include Lean, Lean Six Sigma (LSS), Balanced Scorecards, etc. They provide the context for applying Tools and are a critical element, but exist solely to facilitate desired behaviors.
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Improvement tools, which have historically been the focus of continuous improvement programs, enable the systems, but they should never be deployed in isolation.
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Operational Excellence (OpEx): The collective culture of the enterprise doing the right things, better, faster, and most cost effectively – leading to superior results and sustained competitive advantage

Click here to download our comprehensive
glossary of more than 250 OpEx terms

Upcoming Courses

Green Belt and Black Belt Training

Week 1 – February 10-14, 2014
Hamline University, Minneapolis, MN
more info

See a full listing of all upcoming courses and onsite training
offerings by clicking here.